This article is also available in:
On the iOS or Android App
If you are logged out
When you open the app, click on I already have an account. Type your email address and then click on I forgot my password. You will receive an email with your new password. Don't forget to check your SPAM folder !

If you are still logged in
Go to the menu of the app then click on manage my profile. At the bottom of your profile, click on "Logout" then follow the steps mentioned above.

On the Web version
The password recovery process has not been implemented yet. Please contact us via the chat system.
Was this article helpful?
Thank you!