Navily - Helpdesk
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In which marinas can I make a reservation?
In order to be able to make a reservation in a marina, it must be a Navily partner. Today, more than 600 marinas in Europe have joined us. The reservation is only available on our iOS or Android app. A blue icon? This is a partner marina in which you can make a reservation ! You will also find detailed information such as the marina office hours, VHF channel, prices, etc.
How payment works when making reservations
For every confirmed reservation, Navily will charge a security deposit equal to 30% of the amount of the reservation. The security deposit is automatically refunded within 72 hours after your arrival at the marina. Invoicing and collection of the reservation are always done in the harbourmaster's office.
Rules for cancelling reservations
Boaters can cancel their pending requests at free of charge, i.e. until the reservation is confirmed. However, when a reservation is confirmed, the following rules apply: Reservation of less than 7 nights : Free cancellation until 2pm on the day of arrival. Reservation between 7 and 30 nights : Free cancellation up to 15 days before the day of arrival. Reservation of more than 30 nights: Free cancellation up to 30 days before the day of arrival. After these deadlines, the security depo