Navily - Helpdesk
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Book in a port
What are the booking rules on Navily?
A booking of less than 7 nights : Limited anticipation : As it's difficult to forecast the weather many days in advance, Navily blocks the anticipation of these requests at 7 days before the day of arrival. During the high season, marinas can reduce this anticipation as the availability is known on the last moment. Quick response time : the ports have 24 hours to deal with your request. If they don't answer on time, the request expires. ** Free cancellation of the booking until 2p
In which marinas can I book a berth?
Marinas with a blue point : The partner ports are represented by a blue icon : You can book in these ports and have access to all the information you need concerning the harbour's office, such as the VHF number, the price list, the hours of the office... You can also take a look on the reviews on the marina and add yours. Marinas with a grey point :
How to cancel a booking?
Booking of less than 7 days : Free cancellation of a confirmed booking until 2pm on the day of arrival, In case of a cancellation after 2pm or a " no show", Navily charges you a penalty equal to the amount of the first night + Navily service fee. How can I cancel from the app ? on the menu of the app, click on BOOKINGS Find the booking you want to cancel Click on CANCEL THE REQUEST Cancel a medium/long stay request : For bookings lasting from 7 to 29 days, can